Frequently Asked Questions
We hope we can answer any questions you have here or on the site, but if you want to talk through what Dixons Carphone Race to the Stones is all about, we are always on the end of the phone.
What is the date of the Dixons Carphone Race to the Stones 2019?
Dixons Carphone Race to the Stones 2019 will be taking place over the weekend of 13 & 14 July.
What are the start/ basecamp/ finish addresses?
Basecamp (midway point and Day 2 start) – Lattin Down Kiln, The Ridgeway, Wantage, Oxon, OX12 8PA
Finish address – Rutland Farm, Avebury, SN8 1RH
What is the start time?
We will be running a staggered start so as to reduce congestion on the first part of the route.
The start times for 2019 on the Saturday morning are between 7.30am and 9.00am with the faster runners setting off in the earliest wave groups.
Please note that to compete for first place, and be in with a chance of winning the trophy you will need to set off in the first wave group (A). If you have chosen a different wave group but would like to qualify for a chance to win please let us know a minimum of one month in advance of the event so that we can put you in the correct wave group.
On the Sunday participants can start any time between 6am and 7am (there are no designated start times per person).
How do I get my race pack?
You will receive your race pack in the post in advance of the event. This is new this year, in order to give you as much time as possible to prepare for the big challenge.
The race packs were sent out on Tuesday, 3rd July, so they should be with you in the week leading up to the event. If you haven’t received your race pack by the time you need to leave home, do not panic! You can collect a spare one from us at the Info Desk on the day.
Please note, if you are travelling from overseas, you will not receive your pack in the post and you will need to pick it up from the registration desk on the day. This is also the case for anyone who registered after 15th June: you will need to collect your pack on the day.
If you have any questions about your pack, please head to the Info Desk on the day of the event.
How long do I need to train for?
This is dependent on how much exercise you do currently. We provide you with a 20-week training plan for both running and walking, if you are taking part over 2 days or non-stop, or a 16-week plan for doing the one day option. You will also be provided with comprehensive training advice to ensure you are in the best possible shape. Other than that we recommend regular, consistent training – give yourself enough weeks to train but don’t overdo it!
Is there an age limit?
Participants must be aged 16 years or above by the start of the event to be allowed to enter the Dixons Carphone Race to the Stones. Participants under the age of 18 years must be accompanied by a parent or guardian for health and safety reasons.
Can I enter as part of a team?
You can enter groups of as many people as you want whether it is a sports team, a collection of friends from work, or from a local charity. You can register together, but everyone will need to enter their full details and accept the rules and regulations. During the challenge you will all be able to walk, jog or run together if you wish or people can split into different groups depending on their speed. Overnight, we allocate tents numerically as participants come in rather than pre-allocating, but if you arrive at the same time then we will try our best to make sure all your tents will be next to one another.
If you would like to talk to a member of the team about elements like kit design, training days or a bespoke corporate package then please get in touch at firstname.lastname@example.org
How do I pay to enter?
You need to pay the full amount when you sign up to the challenge, which you can do on the Enter Now page. You can pay by credit or debit card, but you have to do it using the online system, as we don’t accept payment over the phone.
When do event entries close?
ON THE EVENT
What time do I need to get there?
We recommend arriving 45 minutes before your start time. You will have chosen your start time when registering for the event.
What is the cut off time?
Can I leave my car at the start on Saturday and collect it once I have finished on Sunday?
There will be parking at the start so you can leave your car there on Saturday morning and collect it on Sunday evening. It will cost just £10 that you need to pre-book online.
You do not need to pre-book parking if you are being dropped off or picked up.
Will there be shuttles to / from the start / finish?
For those doing 100km non-stop or over 2 days:
Getting to the start: If you would like to leave your car at the finish in Avebury, we provide shuttle transfers from Avebury to the start in Lewknor on Saturday 14th July from 5am*. The journey time will be approximately 1hr 45mins. This must be pre-booked.
Getting back from the finish: Shuttles are also available from Avebury to Lewknor on Saturday evening (for non-stop participants) and at certain times on the afternoon of Sunday 15th July. When booking these buses we recommend being lenient in your predicted finish time to avoid missing your bus.
For those doing the 50km option:
- Day 1 – there is a shuttle from the midway basecamp back to the start early evening on the Saturday
- Day 2 – there is a shuttle from the finish to the midway basecamp early evening on the Sunday
Will my bags be transported for me?
If you are doing the Double marathon non-stop your bags will go directly from the start to the finish.
Will there be rest stops along the route?
Each day there will be approximately 4 pre-determined pit stops with snacks, drinks, toilets and first aid facilities. There are designed to give you a short rest break (max 20mins) and refuel you for the next stage of the walk. The exact distances and cut off times will be shared with you a couple of weeks before the event.
Supporters – We ask that you don’t arrange to meet friends and family at pit stops as they can become very crowded if each participant has supporters there as well. Instead we recommend they meet you at the base camp or away from the event pit stops.
What happens if I have to retire from the event en-route?
If for some reason you can’t complete the challenge you will be provided with an event control number, which you must ring to tell us you are pulling out of the event. If it is deemed a medical emergency then we will arrange an evacuation for you, otherwise, you will have to sort out your own transport and repatriation, this includes transport from the overnight basecamp to the finish if you decide that you do not want to continue after day 1.
Can people visit me at the overnight base camp and will there be parking for them?
We are more than happy for friends and family to come and cheer you in at the overnight base camp. We will have concessions for them to buy some food and a hot drink.There will be free parking available adjacent to the basecamp. Please note non-participants are not permitted to stay in the overnight basecamp overnight.
If friends and family are planning to cheer you on along sections of the route, please avoid pit stops and be aware of the other runners using the path, keeping out of their way as much as possible.
Am I allowed to bring my dog?
Dogs (aside from assistance dogs) are not permitted on the route as part of the event, due to the volume of people on the trail and the challenging nature of the course. Participants will do a lot of training in the run up to the event, and we cannot ensure that dogs have the stamina to complete the route or be responsible for them.
Are UTMB points available?
WHAT TO BRING
If I am staying overnight, do I need to bring my own tent and sleeping mat?
No. Your tent will be pitched ready and waiting for you when you arrive at basecamp and you will collect your sleeping mat when you check in to tent concierge. But you will need to bring your own sleeping bag!
Tents are 2 man pop up tents (allocated one per person) so if you are participating in a couple you can opt to put your bags in one tent and yourselves in another!
Do I need to carry all equipment with me?
We recommend that you carry a small rucksack with you containing essentials such as a water bottle, first aid kit, spare pairs of socks and another layer of warm / waterproof clothing in case the weather changes and any energy gels or isotonic drinks you might want. We will transport your overnight kit if you are doing the 2-day package and anything else you want taken to the finish if you are doing the non-stop option.
Will there be medical support on the route? Do I need to bring a first aid kit?
We will have medics out on the route to help with any significant issues, but we do ask all participants to bring a small first aid kid to be able to deal with their own minor issues e.g. blisters, chafing, too much sun. N.B. 50km/100km on foot is extremely hard on your feet, it is fair to expect the odd blister, please bring appropriate strapping or blister plasters to alleviate these problems.
What kit should I wear?
There is no such thing as bad weather, just inappropriate clothing. There is nowhere where this rings truer than England and if you are out on the Ridgeway you need to be prepared for anything from hot sun to torrential rain. As a minimum you will need to worry about what is between you and the Ridgeway: A GOOD pair of trail trainers or boots. Make sure you break in your chosen footwear before the event. You should have a thumb’s width between the end of your toe and the end of the shoe. Ask the experts. High street hiking stores have trained staff to help you. Use them! Socks are as vital as boots, the wrong pair can cause discomfort even in well-fitting boots. Your socks should fit snugly, and be a comfortable length so they don’t fall down when you’re walking. Look for socks made from natural materials like wool. In addition you want to layer up dependent on the weather. We will send a kit list before the event with more detailed guidance but in summary: trail trainers / boots, socks, a short and long sleeve breathable sport top, a waterproof shell jacket, sun hat, woolly hat, gloves.
IF YOU CAN NO LONGER ATTEND
What happens if I want to cancel my place or transfer to another category?
If you would like to transfer to a different category this is not a problem, you will simply have to pay the difference if the new package is more expensive. If you choose to transfer to a cheaper package you will not be refunded the price difference.
If you wish to cancel your place due to injury or any other circumstances, your entry fee is non refundable. We have listed below your cancellation options (each option will incur a £20 admin fee)
- Transfer your place to another individual for (outlined in the question below)
- Transfer your entry to another 2018 Threshold event (must be done 4 weeks in advance of the event you are transferring to)
- Defer your entry to the following year. Once an entry is deferred once you cannot defer it again. The deadline for deferring your entry is 3rd June 2018. please refer to the Rules and Regulations for further details.
Can someone take my place?
If you would like to transfer your place to another individual you need to email email@example.com stating clearly the desire to make a Participant Transfer and the full name and email address of the new entrant. You will need to make payment of the £20 administration fee via phone by calling 08454 865 555 or confirm in writing your permission for us to take payment from the card which you originally used on registration.
Once the administration fee has been processed, we will send the incoming participant a free of charge web link to sign up to the event and the cancel your registration. Payment of the registration fee will need to be organised in a private transaction between the you and the other person.